Frequently Asked Questions
No sales tricks, no fine print. Just clear, honest answers to the most common questions Melbourne homeowners ask us about air conditioning installation.
Service
Expert installation of split (single room) or ducted (whole home) systems.
What's Included
Free on site assessment, all electrical work, old unit removal, and handover training.
Timeline
Most installations are completed in a single day to minimise disruption.
Contact our Melbourne team for your heating or cooling HVAC Projects
Why Choose Volume Air?
We founded Volume Air Conditioning to fix the most frustrating parts of getting a new air conditioner. Our entire process is built on three clear promises that make your decision easy and secure.
A Quote Today, Not Next Week
You won’t have to chase us. We provide a detailed, written quote during our very first on-site visit. You get the clarity you need to make a decision in hours, not days.
The Right System, Explained Simply
We aren't salespeople; we are technical experts. We’ll explain in plain English why a Daikin system might be better for your family's allergies or why a Mitsubishi unit has the power needed for your large living area. You'll understand exactly what you're buying and why it's the right fit.
A 7-Year Guarantee on Our Work
A new air conditioner is a major investment. We back the quality of our installation with an industry-leading 7-Year Workmanship Guarantee. If our work causes an issue, we fix it. It’s that simple.
Why Choose Volume Air?
What does our 7-Year Workmanship Warranty cover?
Our 7-Year Workmanship Warranty covers the most critical part of your new system: the quality of the installation. This includes all pipework, electrical connections, drainage, and the physical mounting of the units. While the air conditioner itself is covered by a manufacturer’s warranty (usually 5 years), our guarantee protects you from installation-related issues, which are the most common cause of early system failures. It’s our commitment that your system will perform reliably for years to come, so you aren’t left dealing with a costly repair during a 40-degree heatwave.
What does our 7-Year Workmanship Warranty cover?
Our 7-Year Workmanship Warranty covers the most critical part of your new system: the quality of the installation. This includes all pipework, electrical connections, drainage, and the physical mounting of the units. While the air conditioner itself is covered by a manufacturer’s warranty (usually 5 years), our guarantee protects you from installation-related issues, which are the most common cause of early system failures. It’s our commitment that your system will perform reliably for years to come, so you aren’t left dealing with a costly repair during a 40-degree heatwave.
How does your quoting process work for a new air conditioner?
Our process is designed for speed and clarity, so you can move forward with confidence.
A Quick Call
We start with a brief phone call to understand your needs.
An Expert Site Visit
Our founder, Jonothan, will visit your home to perform a proper technical assessment—not a sales pitch. He’ll measure your space and listen to what you want to achieve.
An On-the-Spot Quote
You'll receive a clear, itemised quote right then and there. We can even show you options from different brands like Daikin or Mitsubishi, so you can compare and choose the best solution for your budget.
What type of air conditioning system is best for my family home?
The best system is the one that solves your specific problem. We help you choose based on your goals:
Total Home Control
(Reverse Cycle Ducted Systems)
If your goal is to have consistent, whole-home comfort without seeing units on the wall, this is the solution. It’s ideal for families who want one system to manage both heating and cooling in every room, with the option to use smart zoning to save on energy bills.
Fixing a Problem Area
(Reverse Cycle Split Systems)
If you have a specific room that’s always too hot or too cold—like a home office or a nursery—a split system is the most efficient solution. It delivers powerful, targeted comfort right where you need it most.
Fresh, Low-Cost
Cooling
(Evaporative Cooling)
If you prioritise fresh air and low running costs, evaporative cooling is an excellent choice. It uses the power of evaporation to cool your home naturally, making it great for families who want to avoid refrigerated air.
Your Questions Answered
How long does a typical installation take from start to finish?
We respect your time and schedule. A standard split system installation is completed in a single day, usually within 4 to 6 hours. A full ducted system installation typically takes 1 to 2 days. We arrive on time and work efficiently to get your home comfortable again as quickly as possible.
What brands of air conditioners do you install and recommend?
We install systems that we trust to perform for our customers. That’s why we partner with industry leaders like Daikin, Mitsubishi Heavy Industries, and Samsung. These brands have a proven reputation for reliability, energy efficiency, and excellent support in Australia, ensuring your investment is a smart one.
Can you replace the ineffective air conditioner my builder installed?
Yes, this is a common problem we solve. Many new homes come with basic units that are too small to cool the space effectively, causing them to run constantly and drive up your power bills. We’ll assess your home and install a correctly sized, high-quality system that provides genuine comfort and runs efficiently.
Do you clean up and remove the old unit after installation?
Absolutely. A quality installation includes a professional clean-up. We use drop sheets to protect your home, vacuum our work area, and remove your old unit from the property. We leave your home ready for you to enjoy—with no mess left behind.
What suburbs in Melbourne do you service?
We are based in Carnegie (VIC 3163) and proudly serve our local community and the surrounding south-eastern suburbs, including Malvern, Glen Iris, Caulfield, Bentleigh, Murrumbeena, Toorak, and Brighton.
Are you a fully licenced and insured air conditioning installer?
Yes. This is non-negotiable for your safety and peace of mind. Volume Air Conditioning is a fully licenced business (ABN 54 668 721 024), and our founder, Jonothan, is a licenced technician with the Victorian Building Authority (VBA) and holds a full Refrigerant Handling Licence from ARC. This ensures your installation is safe, compliant, and your manufacturer’s warranty is protected.
Can you help me access the Victorian Government rebates for upgrading my heater?
Yes, we can guide you through it. We are up-to-date with the Victorian Government’s Home Heating and Cooling Upgrades Program and can help you determine if you are eligible. We’ll ensure the system we install meets the requirements and provide the necessary compliance paperwork to make your application straightforward.
Why shouldn’t I just choose the cheapest quote I can find?
A cheap quote often means you’re paying for it in other ways—with lower-quality materials, an undersized unit, or an installation that isn’t up to code. This can lead to higher running costs, frequent breakdowns, and costly future repairs. We provide a fair price for a high-quality installation that is guaranteed to last, saving you money and stress in the long run.
Do you offer a maintenance plan to keep my system running efficiently?
Yes, our “Volume Control” Annual Maintenance Plan is designed to protect your investment. Regular servicing keeps your system running efficiently, helps prevent unexpected breakdowns, and ensures your family is breathing clean air. It’s a simple way to ensure your system is ready for extreme weather.
Why is professional duct cleaning important for my family's health?
Over time, your ducts collect dust, pollen, and other allergens. Running your system circulates these particles throughout your home, which can impact your family’s health. Professional duct cleaning removes these contaminants, improving your home’s air quality and helping your system run more efficiently.
What is the first step to getting a quote from you?
Just give us a call or fill out our online form. We’ll schedule a time for your free, on-site consultation and quote. It’s a simple, no-pressure first step toward a more comfortable home.
Meet The Volume Air Conditioning Team
We are the specialists Melbourne families call when their home is too hot, too cold, or their current system just isn’t working. We were founded by Jonathan, a licenced expert, to provide clear answers and reliable solutions for homeowners.
Our job is to solve your comfort problems, whether that means replacing an old, noisy heater or installing a powerful new air conditioner that can finally cool your living room. We are focused on high-quality work, honest advice, and ensuring every customer feels confident in their decision. Our 7-Year Workmanship Guarantee is our promise that we stand behind everything we do.
Melbourne Homeowners Real Results
From an Unusable Room to a Perfect Nursery for Their Newborn
Sarah and Tom’s new home had an air conditioner that was too small for the living area, leaving the adjacent nursery hot and unsafe for their expected baby. We performed a technical assessment and installed a correctly sized Mitsubishi Heavy Industries system in the main living area and a separate, whisper-quiet Daikin unit in the nursery. The outcome: Their entire home is now comfortable, the nursery is temperature-controlled for their newborn, and their power bills are lower because the systems are running efficiently.
Emergency Heater Replacement, From Failure to Warmth in 48 Hours
When David’s old gas heater failed just before winter, he needed a fast solution for his family. We were able to provide an on-the-spot quote for a new reverse cycle ducted system and had it fully installed and operational within 48 hours. The outcome: His family stayed warm through the cold snap, and they now have a single, efficient system for both heating and cooling.
Navigating Body Corporate Complexity for the Perfect Home Office
Emily needed to cool her home office but was getting confusing advice about her apartment building’s strict rules. We provided a clear solution, recommending a quiet Samsung split system that met all her building’s requirements. We handled the entire installation, including the complex placement of the outdoor unit. The outcome: Emily got a comfortable and productive workspace without the stress of dealing with body corporate regulations.
to Control Your Home’s Comfort?
If you’re ready for a heating and cooling solution from a team that values your time and trust, we’re here to help. Get the comfort your family deserves, without the hassle.
Let's Create Your Home Comfort Plan
Phone number
(03) 9007 2686
E-mail address
admin@volumeair.com.au
Address
Melbourne, Au
Get Your Free Quote Today
Opening Hours
Monday 9 am – 6 pm
Tuesday 9 am – 6 pm
Wednesday 9 am – 6 pm
Thursday 9 am – 6 pm
Friday 9 am – 6 pm
Book Your Installation and Experience the Volume Air Difference
You’ve seen how a professionally installed ducted system can transform your home’s comfort and efficiency. With our 1-day installation, fixed-price guarantee, and 7-year workmanship warranty, the decision is simple. Contact us today to arrange your free assessment and take the first step towards a perfectly comfortable home.